Return and Exchange Policy

In order to serve our customer the lowest price, our company will accept returns for store credits and exchange only.

All returns and/or exchanges are subjected to $5 restocking fee.

All Prices of returns and/or exchanges must be in the value of the purchased price, and not the current prevailing price.

Returns must be subjected to quality test by one of our associates.

Customers and/or clients are responsible for any additional fees incured in returning a product (shipping charges, tax and/or customs charges), otherwise stated.

Any returns that did not pass the quality test will be subjected to 20% - 50% restocking fee (depending on the severity of damage) plus the $5 initial restocking fee.

Damage products upon receiving must be inform with us within 3 business days upon receiving.

For hygienic reasons, all HAIR PIECES especially WIGS are FINAL SALE. No returns, no exchange nor store credits will be granted for any hair piece products.

Store Credits will be applied to your account ( and can be used for your next transaction.

There are no exclusion for this policy.
Our company, and its associates, has all the rights to refuse or accept any returns or exchanges. and its associates has the final rights to refuse, reject or disallow any or partial transactions that is caused by an error in any form of advertising or promotions.

Return guidelines:

  1. Call our Customer Service Toll Free number at 1-877-LEE-BEAUTY (1-877-533-2328) to request a return
  2. Must be in original packaging
  3. All the included tags and documents must be included
  4. Returns must be accompanied by a Return Authorization Number (unauthorized returns will be subjected to 20% penalty and will be return to the customer expenses)
  5. Return Authorization Number must be requested from one of our associates thru phone or email
  6. Returns must be within 15 days from the date of order, otherwise stated


Exchange Policy

All exchange returns is subjected for Return Policy rules.

Customer is responsible for all shipping and handling, otherwise stated.

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